Luxor Pharmacy receives record-high RFI 1 Score of 93.67%
Case Study | How D2 Solutions helped a new pharmacy looking to achieve initial URAC 5.0 Specialty Pharmacy accreditation receive a record high RFI 1 score of 93.67%.
Ramy GuirguisSales and Marketing Director, Medicine Shoppe
I truly believe this strong initial score is a direct reflection of the outstanding work and preparation [the D2 Team, Heather and Elena] put into this application. I genuinely appreciate your expertise and commitment; I owe this progress and success in large part to your efforts.
URAC Accreditation Support Approach
D2's team or accreditation experts, including Heather McNeil and Elena McMillan, worked as a dedicated extension of the Luxor team. This first-name-basis relationship included:
- Weekly Calls and Training: Regular meetings ensured consistent communication and provided a forum for one-on-one training.
- Hands-On Audit Preparation: A highlight of the project was the dedicated training D2 provided to the Luxor team on all accreditation requirements, specifically preparing them for the rigorous onsite audit.
- Patient Management Program Development: When faced with the challenge of creating a new patient management program, D2's expertise guided Luxor through the development process.
